Terms and Conditions

Introduction

Welcome to AJH Social Work. These Terms and Conditions govern your use of the services provided by AJH Social Work, including advice, consultations, assessments, and any other social care services offered through this website or directly by AJH Social Work. By engaging with my services, you agree to be bound by these Terms and Conditions. Please read them carefully.

About AJH Social Work

AJH Social Work provides independent social work services, including advice on social care, mental capacity assessments, best interests decision-making, advocacy, and related support. All services are delivered by a qualified and experienced social worker committed to professional, compassionate, and personalised care.

Scope of Services

AJH Social Work offers advice and services intended to support individuals, families, and professionals navigating social care issues. While I strive to provide accurate and up-to-date information, the advice given should not be considered legal or medical advice and should not replace professional consultation with a solicitor, doctor, or other licensed professional where applicable.

Use of Services

Eligibility: To use AJH Social Work services, you must be at least 18 years old or have the consent of a parent or legal guardian.
Client Responsibility: You agree to provide accurate and complete information when engaging with my services. This ensures that the advice and assessments are tailored to your specific needs.
Limitations: My services are based on the information provided by you and are limited to social care advice and guidance. I do not provide legal, medical, or financial advice and recommend consulting the relevant professionals for those matters.

Confidentiality and Data Protection

Your privacy is important to me. I will handle your personal information in accordance with my Privacy Policy, which complies with UK GDPR regulations.
All client information shared during consultations and assessments is treated with strict confidentiality, except where disclosure is required by law (e.g., safeguarding concerns).

Limitation of Liability

AJH Social Work aims to provide high-quality advice and services; however, I cannot guarantee specific outcomes. The advice provided is based on current knowledge and standards in social care practice.
To the fullest extent permitted by law, AJH Social Work will not be liable for any indirect, incidental, or consequential damages arising from the use of my services, including but not limited to financial loss, emotional distress, or any legal implications.

Cancellation and Refund Policy

Cancellations: If you need to cancel a scheduled consultation or service, please provide at least 24 hours’ notice. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
Refunds: Refunds are not typically offered once a service has been provided. However, I will consider requests for refunds on a case-by-case basis if you believe the service was not delivered as agreed.

Intellectual Property

All content, including written reports, advice, and materials provided by AJH Social Work, remains the intellectual property of AJH Social Work unless otherwise stated. You may use the materials for personal or professional use, but redistribution, reproduction, or commercial use without permission is prohibited.

Changes to Terms and Conditions

AJH Social Work reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated revision date. Your continued use of the services after any modifications indicates your acceptance of the revised Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact me.

Last Updated: September 1st 2024