Managing financial decisions can be challenging when a loved one lacks the mental capacity to make choices independently. From paying bills to managing assets, it’s essential to ensure their rights and needs are prioritised while adhering to legal safeguards.
This post provides practical steps and expert guidance on what to do if someone lacks capacity to make financial decisions.
What Does it Mean to Lack Capacity for Financial Decisions?
When someone lacks capacity, it means they are unable to:
- Understand the nature of the decision.
- Retain the information long enough to make the decision.
- Weigh Up the options to reach a logical conclusion.
- Communicate their decision, even through non-verbal means.
This inability could stem from conditions like dementia, brain injury, learning disabilities, or mental health issues. The Mental Capacity Act (2005) provides a legal framework for managing these situations ethically.
Steps to Take When Someone Lacks Capacity
Here’s what you can do to ensure financial decisions are managed appropriately:
- Conduct a Mental Capacity Assessment
Engage a qualified professional to assess the individual’s capacity for the specific financial decision. This assessment provides the necessary evidence for any legal or financial processes. - Check for a Lasting Power of Attorney (LPA)
If the individual set up an LPA for Property and Financial Affairs before losing capacity, their appointed attorney can make financial decisions on their behalf. - Apply for Deputyship if No LPA Exists
If no LPA is in place, you’ll need to apply for Deputyship through the Court of Protection. This legal authority allows you to manage the individual’s finances and assets. - Follow the Best Interests Framework
Any decision made must align with the individual’s best interests, considering their past wishes, values, and current needs. - Document All Decisions
Maintain clear records of financial transactions to ensure transparency and accountability. Deputies are required to submit annual reports to the Office of the Public Guardian.
What Can You Manage with Legal Authority?
With the appropriate authority, you can manage tasks such as:
- Paying bills and handling everyday expenses.
- Managing savings, investments, or property.
- Ensuring adequate funds are allocated for care and wellbeing.
- Protecting the individual’s assets from financial abuse.
When to Seek Professional Support
Certain situations may require additional expertise:
- Complex Financial Matters: For significant assets or investments, consider consulting a financial advisor.
- Family Disputes: An independent social worker or mediator can help resolve disagreements.
- Court Applications: A professional can guide you through the deputyship process and ensure all legal requirements are met.
Preventing Financial Abuse
Sadly, individuals who lack capacity can be vulnerable to financial exploitation. Here are some safeguards to protect them:
- Regularly monitor bank accounts for unusual activity.
- Limit access to financial information.
- Involve professionals to oversee large financial transactions.

Ashley’s support during a difficult time for my family was invaluable. His calm, professional approach made the entire process of arranging a mental capacity assessment straightforward and stress-free. We felt truly listened to and cared for.
Sarah M (Lincoln)
★★★★★
Wrap-Up
When someone lacks capacity to make financial decisions, taking the right steps is essential for protecting their rights, wellbeing, and assets. By following the legal framework set out by the Mental Capacity Act and seeking professional guidance when needed, you can ensure their financial needs are managed ethically and responsibly. If you’re unsure where to start, consult a trusted expert for tailored advice.